Taking care of a building's systems, like heating and lighting, can be complicated and risky. Imagine trying to fix a light while also keeping track of how many people are in the building—that's a lot to handle!
The good news is that you can hire building management services to help you, but it's important to choose the right ones. Know some tips on what to do and what to avoid when hiring these professionals.
The Dos of Hiring Building Management Experts
Let’s begin with some steps to follow when you’re looking to hire someone:
- Vet Experience and Track Record
Investigate a company's history in managing properties similar to yours, looking for client testimonials and references to ensure they have the necessary expertise. - Clarify Communication Protocol
Establish clear communication channels upfront, including the primary point of contact, frequency of updates, and how the management facility companies handle urgent issues.
The Don'ts of Hiring Building Management Experts
The next step is to understand what to avoid and the reasons behind it.
- Don't Settle for a Virtual-Only Vetting Process
Even though a company’s website or brochures can provide useful information, they don’t tell the whole story. You won’t be able to see how professional the team really is, ask specific questions, or understand their company culture. - Don't Be Lured by the Lowest Bid
It's tempting to go with the cheapest option, even with concierge property services, but a low bid can often signal a subpar service or a contract riddled with hidden fees. Deciding based solely on price can lead to significant headaches and costs down the road. - Don't Overlook the Fine Print of Insurance and Licensing
Hiring a company without proper insurance or licensing is one of the riskiest mistakes you can make. If an accident or damage occurs on your property, you can be liable.
How Facility Managers Align with the "Dos"?
Proactive Facility Management Ptd Ltd offers a range of consulting services tailored to various properties, with flexible options for part-time or full-time property management. We specialise in customised caretaking, cleaning, and concierge property services to meet the unique needs of each property, aiming to enhance performance while reducing costs and risks.