Building Management Support Across Melbourne

The team at Proactive Facility Management provides professional facilities management services for residential, commercial, and mixed-use properties across Melbourne. Aiming to maintain safe, well-run buildings, we focus on consistent communication, proactive maintenance, and clear coordination between our team, owners' corporations, onsite teams, and concierge service staff.

Whether it's routine operations or solving unexpected issues, our experienced team is here to help keep every property running efficiently. 

Our Building Management Services

We are here to become a trusted partner in your property's performance, moving beyond the reactive task-taking. Our services are designed to cover every aspect of modern property management, including:

Strategic Financial & Administrative Management

• Attending Owners’ Corporation meetings

• Annual budgeting and financial reporting

• Planning sinking fund management and long-term capital works

• Arrears management

Proactive Maintenance & Compliance

• Scheduled preventative maintenance

• Essential safety measures and certifications management

• Contractor and tender management

• 24/7 response coordination

Stakeholder Communication & Coordination

• Serving as a central point of contact

• Regularly inspect and report on properties

• Leadership and support for building managers and staff

• Dispute resolution and by-law enforcement support

Why Choose Us

It is important that you choose the right building management teams and project manager for your community to ensure the success of your building's value and safety

Dedicated Staff: We assign a dedicated manager with extensive expertise in Victorian legislation and building standards to every property. Work with someone who knows your building inside and out.

The Proactive Approach: We aim to identify and address every issue before they become major, costly problem, so we can save you time and money.

Clarity & Transparency: Our staff ensure clear, consistent communication and exceptional customer service - from detailed reporting to straightforward explanations, so you stay informed and in control.

Local Knowledge: As Melbourne locals, we understand the specific needs and challenges that come with the buildings here, allowing us to provide insights that others cannot. 

FAQs

What type of properties does Proactive FM manage?

Our team specialises in residential apartment buildings, commercial offices, retail complexes, and mixed-use properties across Melbourne.

How do you communicate with Owners’ Corporations?

Your dedicated manager will work closely with your owners corporation committee, providing regular updates, answering queries, and preparing reports for committee and AGM meetings.

What is your fee structure?

We offer competitive rates and tailored fee proposals based on the size, type, and unique needs of your property. 

How do you handle after-hours emergencies?

To ensure the safety and security of your building, we operate a 24/7 emergency call service that helps coordinate urgent repairs. 

Do you assist with planning for major capital works?

We do! A core part of our service is assisting in the development and management of long-term sinking fund plans, providing expert management for major renewal projects.